Contact Shopstr Markets
Find public contact details, marketplace guidance, and official community channels.
biz@shopstrmarkets.com ยท +1 (206) 290-9736
Get in touch
For business inquiries and questions about Shopstr Markets, email biz@shopstrmarkets.com or call +1 (206) 290-9736. The email and phone links on this page open your email application or phone dialer. You can also find Shopstr Markets through the official Nostr profile and GitHub organization linked below.
When contacting us, identify the product you are asking about: Shopstr, the general marketplace; Self-sown, the marketplace for farmers, food makers, and artisan producers; or Naughty Goat Co., the food brand and storefront. Include a clear description of your question and any relevant public page or listing link so the context is easy to understand.
Questions about an order
For a purchase, shipping question, refund request, or return, contact the seller directly through the marketplace's messaging system. The FAQ explains that you can open a merchant's profile from a listing to send a message. Sellers specify their shipping options and restrictions in their listings and handle fulfillment themselves.
The FAQ also covers Lightning and Cashu payments, signing in with Nostr, and viewing encrypted order messages. Reviewing those answers can help you describe a technical issue more precisely. Do not send private keys, wallet recovery phrases, or Cashu tokens in an email, a public GitHub issue, or a public Nostr post.
Privacy and open-source questions
For questions about data handling, start with the Privacy Policy. It describes Nostr relay data, Bitcoin and Lightning transactions, local browser storage, and the choices users control. You can use the public contact details above or the official Nostr channel for a privacy-related inquiry without sharing sensitive account credentials.
The official GitHub organization provides a route to the project's open-source work, while Nostr provides a community contact channel. These are external services with their own practices. Keep public reports focused on non-sensitive information, and use the FAQ and Privacy Policy alongside those channels when deciding what information to share.